Editly: Order Editing

Let customers edit orders after checkout — address, variant, quantity. No support tickets needed.

Customers make mistakes at checkout — wrong address, wrong size, wrong quantity. Instead of emailing support and waiting, they can fix it themselves directly from their order status page or customer account. Merchants set the editing window, choose which edit types to allow, and get notified on every change. Orders ship correctly, support inboxes stay quiet, and customers don't cancel out of frustration.

• Order editing made self-serve — customers fix shipping address after purchase
• Let customers edit orders — swap variants, change size or color before shipment
• Customer order edit for quantity — add or remove items, payments auto-handled
• Add items to order post-purchase — no second checkout, no support ticket needed
• Order edit window: 30 min to 72 hrs, auto-locks on fulfillment