Track NPS and customer feedback, analyze with AI, and take action in real-time to prevent churn.
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- $19 / mo Free plan available
- Launched
- March 2025 Romania
Screenshots
About Pulse NPS, Surveys & Feedback
Track NPS and customer feedback, analyze with AI, and take action in real-time to prevent churn.
Omniconvert Pulse is an enterprise-level customer experience suite for merchants of all sizes, both online and offline. It enables building surveys and deploying them across websites, email, SMS, ads, mobile apps, and in-store. Feedback reports are segmented by channel, location, brand, and more. Alerts can trigger real-time responses to customer objections. NLP helps identify key issues, ensuring proactive management of customer feedback across all touchpoints.
- Multichannel Surveys: Deploy surveys across web, email, SMS, apps, and in-store.
- Advanced Reporting: Segment feedback by channel, RFM, location, and more.
- Survey Builder: Easily create and customize surveys for various platforms.
- NLP Analysis: Use NLP to detect and monitor key customer issues.
- Proactive Feedback Management: Respond to feedback in real-time on touchpoints.
Features
- Analytics
- Analytics dashboard
- Attribution
- Cohort analysis
- Conditional logic
- Custom dashboards
- Custom reports
- Custom styles
- Customer satisfaction
- Customer segments
- File upload
- Lifetime value (LTV)
- Marketing attribution
- Net Promoter Score (NPS)
- Pop-ups
- Post-purchase
- Real-time editing
- Segmentation
- Templates
Pulse NPS, Surveys & Feedback pricing
Free plan available · Free trial · From $19 / month. Prices in USD; check the App Store for the latest.
-
Up to 200 Orders
Free
- Post-Purchase Surveys
- Post-Delivery Surveys
- Unlimited surveys & responses
- Custom styling & Translations
- NPS
- Data Reports
- 5+ Integrations
-
Up to 500 Orders
$19 / month
190 billed yearly (save 17%)
- Post-Purchase Surveys
- Post-Delivery Surveys
- Unlimited surveys & responses
- Custom styling & Translations
- NPS
- Data Reports
- 5+ Integrations
-
Up to 1K Orders
$39 / month
390 billed yearly (save 17%)
- Post-Purchase Surveys
- Post-Delivery Surveys
- Unlimited surveys & responses
- Custom styling & Translations
- NPS
- Data Reports
- 5+ Integrations
- NLP
-
Up to 5K Orders
$99 / month
990 billed yearly (save 17%)
- Post-Purchase Surveys
- Post-Delivery Surveys
- Unlimited surveys & responses
- Custom styling & Translations
- NPS
- Data Reports
- 5+ Integrations
- NLP
Shopify stores using Pulse NPS, Surveys & Feedback
We haven't detected Pulse NPS, Surveys & Feedback on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Pulse NPS, Surveys & Feedback: FAQ
Track NPS and customer feedback, analyze with AI, and take action in real-time to prevent churn.
Pulse NPS, Surveys & Feedback has a free plan; paid plans start at $19 a month.
We haven't detected Pulse NPS, Surveys & Feedback on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Pulse NPS, Surveys & Feedback is built by Omniconvert SRL, based in Romania, and launched in March 2025.