Monocle: AI for Retention

Keep customers engaged and increase LTV with AI-driven lifecycle personalization

Monocle helps Shopify brands improve retention by adapting customer journeys across email, SMS, and onsite. You keep your existing creative — Monocle’s AI agents decide who to message, when to send, how many touches to include, and when to use an incentive. The result: more revenue and healthier engagement — without manual segmentation or endless flow building.

• Deliver personalized flows that convert and improve performance
• Send each message at the moment a customer is most likely to engage
• Use the content you already have — Monocle selects the right messages
• Track performance simply across all channels
• No-code, native integrations with the leading CRM, Email & SMS providers