Matter Chat

Answers shoppers can check, refusals that become leads — your store's pages, working the night shift

Matter Chat answers your storefront's questions using your own pages. Shipping, returns, materials, sizing: it reads what you've already written and puts the source page under every answer, so shoppers can check it themselves. If your content doesn't cover a question, it says so. No guessing. The question goes on a to-write list so you can see what shoppers keep asking that your store never answers. Pre-sale questions turn into leads, with the whole conversation attached.

• Cited answers from your own pages — shoppers can check every claim
• Honest refusals, logged as a ranked list of content to write
• Pre-sale questions become leads with the conversation attached
• One-toggle theme app embed — no theme code, clean uninstall
• Conversations, analytics and knowledge in one dashboard