Faster customer support with direct access to any customer account — no password required
- Stores using it
- — Not detected yet
- Rating
- 4.4 / 5 19 reviews
- Price
- $39 / mo Free plan available
- Launched
- March 2022 Ukraine
Screenshots
About Login as Customer: Support
Faster customer support with direct access to any customer account — no password required
Struggling to help customers when you can’t see what they see? This app lets you log into any customer account directly from your Shopify admin (or any CRM or helpdesk). Provide faster real-time customer support by preparing carts, placing orders, replicating issues and guiding checkout. No more asking for passwords. No more delays. Just faster resolutions. NO NEED FOR SHOPIFY PLUS — the app adapts to your store’s plan using multiple login methods (Multipass, permissions, or password resets).
- Log into customer accounts with one click (with or without Multipass)
- Place orders, manage carts (persistent cart), and troubleshoot in real time
- Log in to customer account from any CRM and helpdesk (with API)
- Track support-related logins for transparency and compliance
- Compatible with all Shopify plans (Plus not required)
Login as Customer: Support pricing
Free plan available · Free trial · From $39 / month. Prices in USD; check the App Store for the latest.
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Basic Plan
Free
- Log in up to 10 times per month
- Get customer consent before logging in
- Reset passwords to assist with login
- Multipass compatible (not required)
- Supports legacy & customer accounts +B2B
- View recent login history
- Log in from CRM or helpdesk (via API)
- Persistent shopping cart sharing
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Pro Plan
$39 / month
390 billed yearly (save 17%)
- Unlimited customer logins
- Track orders placed via admin login
- See which accounts admins logged into
- Get customer consent before logging in
- Reset passwords to assist with login
- Multipass compatible (not required)
- Supports legacy & customer accounts +B2B
- Log in from CRM or helpdesk (via API)
Shopify stores using Login as Customer: Support
We haven't detected Login as Customer: Support on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Login as Customer: Support: FAQ
Faster customer support with direct access to any customer account — no password required
Login as Customer: Support has a free plan; paid plans start at $39 a month.
We haven't detected Login as Customer: Support on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Login as Customer: Support is built by Magefan, based in Ukraine, and launched in March 2022.
4.4 out of 5 from 19 reviews on the Shopify App Store.