Track orders and resolve customer issues with branded pages and triggers to automate post-purchase
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- Free
- Launched
- January 2026 Germany
Screenshots
About Karla
Track orders and resolve customer issues with branded pages and triggers to automate post-purchase
Reduce support tickets with self-service order tracking and issue reporting. Customers use your branded tracking page to check shipment status and report problems like damaged or missing items. Trigger shipment updates manually from the order admin, or contact us for automatic carrier integration. Flow triggers fire for every delivery event, from dispatch to delivery failure. Build automations that tag orders, notify staff, or update customers automatically.
- Flow triggers cover the full delivery lifecycle for automation
- Branded tracking page where customers check shipment status
- Customers report delivery issues directly from the tracking page
- Update shipment status directly from the Shopify order page
- Multi-language tracking pages for global stores
Features
- Auto-sync data
- Automations
- Branded tracking page
- Custom notifications
- Custom tracking link
- Custom triggers
- Customer segments
- Customer tags
- Estimated delivery date
- Global tracking
- Multi-carrier
- Order lookup page
- Real-time notifications
- Real-time tracking
- Translation
Karla pricing
Free. Prices in USD; check the App Store for the latest.
-
Free
Free
- Branded tracking page
- Customer issue reporting
- Flow triggers for automation
- Multi-language support
- Order lookup by zip code
- Admin order block
- Real-time tracking timeline
- Full control over shipment status
Shopify stores using Karla
We haven't detected Karla on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Karla: FAQ
Track orders and resolve customer issues with branded pages and triggers to automate post-purchase
Yes, Karla is free to use.
We haven't detected Karla on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Karla is built by Go Karla GmbH, based in Germany, and launched in January 2026.