Hidden Gems uncovers answers to the most important insights you can learn from your customers.
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- $9 / mo Free trial
- Launched
- June 2025 United Kingdom
Screenshots
About Hidden Gems ‑ Pre&Post Surveys
Hidden Gems uncovers answers to the most important insights you can learn from your customers.
Hidden Gems solves the challenge of collecting meaningful customer data without disrupting the shopping experience. Beautiful, powerful surveys that customers will enjoy. Unlike traditional surveys that overwhelm customers, our Question Flow approach presents one question at a time at optimal moments - before purchase on site and after purchase on Thank You and Order Status pages.
- Beautiful Pre or Post Checkout surveys. Start from scratch or use a template.
- Question Flow methodology presents one question at a time for great UX.
- Built-in Shopify discount codes encourage and automatically reward customers.
Features
- Analytics
- Attribution
- Conditional logic
- Custom styles
- Customer satisfaction
- Customer segments
- Data export
- Drag and drop editor
- Market research
- Net Promoter Score (NPS)
- Pop-ups
- Post-purchase
- Product feedback
- Templates
Hidden Gems ‑ Pre&Post Surveys pricing
Free trial · From $9 / month. Prices in USD; check the App Store for the latest.
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All Inclusive Plan
$9 / month
99 billed yearly (save 8%)
- Pre-purchase Surveys
- Post-purchase Surveys
- Unlimited Questions & Responses
- Email Support
Shopify stores using Hidden Gems ‑ Pre&Post Surveys
We haven't detected Hidden Gems ‑ Pre&Post Surveys on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Hidden Gems ‑ Pre&Post Surveys: FAQ
Hidden Gems uncovers answers to the most important insights you can learn from your customers.
No. Plans start at $9 a month, with a free trial.
We haven't detected Hidden Gems ‑ Pre&Post Surveys on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Hidden Gems ‑ Pre&Post Surveys is built by The Cool Software Company, based in United Kingdom, and launched in June 2025.