Customers must be heard, Get customers feedback and reduce churn rate
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- $4 / mo Free trial
- Launched
- December 2025 United Kingdom
Screenshots
About heard
Customers must be heard, Get customers feedback and reduce churn rate
Heard helps businesses collect and act on customer feedback through NPS. We turn opinions into insights that reduce churn, make loyalty, and help your sale amount. Whether you’re a small shop or a popular brand, Heard makes feedback simple, actionable, and part of everyday growth. With Heard, you’re not just asking questions — you’re building trust and showing customers their voices matter.
- Automated Post-Purchase Surveys Collect NPS feedback automatically
- Insightful Analytics Dashboard See NPS score, top reasons, and response rates
- Upcoming-AI-Powered Feedback Summaries AI highlights key strengths and weakness
Features
- Analytics
- Customer satisfaction
- Data export
- Net Promoter Score (NPS)
- Post-purchase
- Scheduling
heard pricing
Free trial · From $4 / month. Prices in USD; check the App Store for the latest.
-
Basic
$4 / month
- Up to 100 survey responses
- Up to 100 Email survey delivery
- Advanced NPS analytics
- Basic support
-
Standard
$14 / month
- Up to 1,000 survey responses
- Up to 1,000 Email survey delivery
- Advanced NPS analytics
- Negative feedback alerts
- Priority support
Shopify stores using heard
We haven't detected heard on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
heard: FAQ
Customers must be heard, Get customers feedback and reduce churn rate
No. Plans start at $4 a month, with a free trial.
We haven't detected heard on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
heard is built by Heard, based in United Kingdom, and launched in December 2025.