GettingKinder: Clienteling CRM

Give your team a home base to understand your brand and grow lasting customer relationships.

GettingKinder is the all-in-one workspace for store associates working in Shopify POS and Admin. Beyond clienteling, it is where your team completes training, reviews store policies, books customer appointments, manages follow-up reminders, and sends personalized outreach. Every associate gets a complete view of each customer alongside the knowledge they need to serve them well. For managers, it brings visibility into team activity, task completion, and customer engagement across every location.

• Complete customer profiles with order history, preferences, and notes. AI Driven
• Smart customer lists and segments to target shoppers who matter most
• Appointment booking for in-store and virtual shopping sessions
• Personalized outreach via email and SMS with ready-to-use templates
• Task management and follow-up reminders so no customer is forgotten