Add a customer forum to boost engagement & reduce support
- Stores using it
- — Not detected yet
- Rating
- 3.0 / 5 1 reviews
- Price
- $19 / mo Free plan available
- Launched
- February 2026 Lithuania
Screenshots
About Forum Innovate
Add a customer forum to boost engagement & reduce support
Stop sending customers to Facebook or Discord. Build your community directly inside your Shopify store. Forum Innovate lets customers create discussions, share ideas, and ask questions using their existing store accounts. Generate SEO-friendly user content, reduce repetitive support requests, and increase long-term engagement — all on your own domain.
- Native forum built directly into your Shopify store
- Fully customizable to match your brand style
- Uses existing Shopify customer accounts
- Structured threads with images and video support
- SEO-friendly content that reduces support load
Features
- Custom fonts
- FAQs
- Help center pages
Forum Innovate pricing
Free plan available · Free trial · From $19 / month. Prices in USD; check the App Store for the latest.
-
Basic (Free)
Free
- Thread discussions and replies
- Search + sort on forum threads
- Embedded videos
- Admin moderation controls
- Product insertion in posts/replies
- Max total members: 1,000
- Usage limits: 100 active users / 30d
- Max 50 threads / 30d, 200 replies / 30d
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Standard
$19 / month
200 billed yearly (save 12%)
- Everything in Basic
- Image/file uploads
- Poll creation with product insertion
- Guest thread/reply controls
- Standard appearance customization
- Users: 1,000 active / 30d, 5,000 total
- 500 threads + 2,000 replies / 30d
- 15 GB storage for image uploads
-
Premium
$49 / month
500 billed yearly (save 15%)
- Everything in Standard
- Branding removal
- Premium theme presets
- Advanced color/layout tokens
- Unlimited active users/threads/replies
- 100GB storage, unlimited total users
Shopify stores using Forum Innovate
We haven't detected Forum Innovate on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Forum Innovate: FAQ
Add a customer forum to boost engagement & reduce support
Forum Innovate has a free plan; paid plans start at $19 a month.
We haven't detected Forum Innovate on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Forum Innovate is built by Innovate, based in Lithuania, and launched in February 2026.
3.0 out of 5 from 1 reviews on the Shopify App Store.