ExOrders ‑ Return & Exchange

Manage the refund/exchange requests automatically and send email notifications for progress updates.

ExOrders - Return & Exchange lets you automate and customize your return and exchange procedures. It builds the trust of your customers by allowing them to return/exchange the entire order or a few products from it. All they’ll need to do is to log in with their order number and email or contact number. Upon receiving the request, you can approve or reject it. A custom email notification will be sent to your customers every time you change the request status, which will keep them updated.

• Provide a full refund or exchange facility for the full order or a part of it
• Send a custom message to your customer to discuss your request in detail
• Manage a list of unlimited reasons in your own language to improve clarity
• Choose to activate or deactivate the exchange, return, and screenshots options
• Approve or reject the return/exchange requests posted by the customers