Automatically send post-delivery surveys measuring customer experience, including NPS, CSAT and more
- Stores using it
- — Not detected yet
- Rating
- 4.8 / 5 6 reviews
- Price
- $249 / mo Free plan available
- Launched
- October 2014 United States
Screenshots
About Delighted Post‑Delivery Survey
Automatically send post-delivery surveys measuring customer experience, including NPS, CSAT and more
Delighted makes it simple to automatically send surveys to customers after an order is fulfilled. Retain your customers: Measure and act on signals of customer loyalty using Delighted's range of survey options. Resolve pain points: Delighted's reporting makes it easy to understand key customer pain points and product feedback so you can quickly act! Delighted offers 50+ integrations, making it simple to layer customer feedback into eCommerce tools like Klaviyo, Gorgias, Zapier & Slack.
- Simply connect Delighted to your Shopify store and select the survey delay
- Use survey templates for post-delivery surveys NPS, CSAT, 5-star, and more
- Customize your logo and brand for a beautifully branded survey design
- Real-time responses will appear in the dashboard to track trends overtime
- Works with Shopify POS to capture feedback for customers buying in stores!
Features
- Conditional logic
- Customer satisfaction
- Market research
- Multi-language
- Net Promoter Score (NPS)
- Product feedback
- Templates
Delighted Post‑Delivery Survey pricing
Free plan available · Free trial · From $249 / month. Prices in USD; check the App Store for the latest.
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Free Starter
Free
- 50 responses/ month
- 1 user
- 1 Templates Project
- Unlimited Surveys
- 35 Free integrations (Shopify, Klaviyo, Slack, Zendesk, Gorgias)
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Premium
$249 / month
2688 billed yearly (save 10%)
- 500 responses/ month
- 10 users
- Unlimited Templates
- Unlimited Surveys
- Premium Integrations (Salesforce, Segment, Hubspot, Gladly)
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Premium Plus
$499 / month
5388 billed yearly (save 10%)
- 1,000 responses/ month
- 20 users
- Unlimited Templates
- Unlimited Surveys
- Premium Integrations (Salesforce, Segment, Hubspot, Gladly)
Shopify stores using Delighted Post‑Delivery Survey
We haven't detected Delighted Post‑Delivery Survey on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Delighted Post‑Delivery Survey: FAQ
Automatically send post-delivery surveys measuring customer experience, including NPS, CSAT and more
Delighted Post‑Delivery Survey has a free plan; paid plans start at $249 a month.
We haven't detected Delighted Post‑Delivery Survey on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Delighted Post‑Delivery Survey is built by Delighted, LLC, based in United States, and launched in October 2014.
4.8 out of 5 from 6 reviews on the Shopify App Store.