Track segmented customer satisfaction with Net Promoter Score-based surveys
- Stores using it
- — Not detected yet
- Rating
- 4.6 / 5 62 reviews
- Price
- $50 / mo Free plan available
- Launched
- August 2016 Estonia
Screenshots
About Customer.guru Net Promoter NPS
Merchants highly recommend this app for its efficient customer feedback collection using a simple Net Promoter Score (NPS) survey system. They appreciate the user-friendly setup, customizable surveys, and automated reminders that enhance feedback quality. The app is effective in both online and physical stores, with high survey response rates. Merchants also praise the responsive customer support and the actionable insights provided by comprehensive reporting and analytics tools.
Track segmented customer satisfaction with Net Promoter Score-based surveys
See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions.
- Installation takes 30 seconds
- Radically more survey responses thanks to smart follow-ups
- Embed testimonials and reviews
Features
- Analytics dashboard
- Benchmarking
- Checkout analytics
- Cohort analysis
- Custom dashboards
- Data export
- Email Requests
- Forms
- Heatmaps
- Historical analysis
- Import and export
- Loyalty analysis
- Notifications
- Pop-ups
- Surveys
- Testimonials
Customer.guru Net Promoter NPS pricing
Free plan available · From $50 / month. Prices in USD; check the App Store for the latest.
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Free
Free
- survey up-to 5 users per month
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Hobbyist
$50 / month
- survey up-to 1,000 users per month
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Small Business
$150 / month
- survey up-to 5,000 users per month
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Advanced
$250 / month
- survey up-to 10,000 users per month
- designed for Shopify PLUS
Shopify stores using Customer.guru Net Promoter NPS
We haven't detected Customer.guru Net Promoter NPS on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Customer.guru Net Promoter NPS: FAQ
Track segmented customer satisfaction with Net Promoter Score-based surveys
Customer.guru Net Promoter NPS has a free plan; paid plans start at $50 a month.
We haven't detected Customer.guru Net Promoter NPS on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Customer.guru Net Promoter NPS is built by Customer.guru, based in Estonia, and launched in August 2016.
4.6 out of 5 from 62 reviews on the Shopify App Store.