Analyze and measure customer sentiment with full automation and customizable survey templates.
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 1 reviews
- Price
- Free
- Launched
- December 2017 Germany
Screenshots
About Callexa NPS Feedback
Analyze and measure customer sentiment with full automation and customizable survey templates.
Install Callexa to send automated surveys based on the Net Promoter Score* after an order has been shipped. Incoming ratings and comments can be synced back to your Shopify order entries or browsed through our convenient dashboard with statistics and reporting functions. Evaluate your shop, service and product quality, get feedback from your customers and track improvements over time. * "Net Promoter Score" is a service mark of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.
- Automated surveys a few days after an order has been shipped.
- Collect valuable comments and feedback in a convenient dashboard.
- Customer satisfaction statistics based on the proven Net Promoter Score.
Features
- Analytics
- Conditional logic
- Custom styles
- Customer satisfaction
- Data export
- Embedded forms
- Multi-language
- Multi-page
- Net Promoter Score (NPS)
- Pop-ups
- Post-purchase
- Product feedback
- Real-time editing
- Scheduling
- Templates
Shopify stores using Callexa NPS Feedback
We haven't detected Callexa NPS Feedback on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Callexa NPS Feedback: FAQ
Analyze and measure customer sentiment with full automation and customizable survey templates.
Yes, Callexa NPS Feedback is free to use.
We haven't detected Callexa NPS Feedback on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Callexa NPS Feedback is built by Copexa GmbH, based in Germany, and launched in December 2017.
5.0 out of 5 from 1 reviews on the Shopify App Store.