Buddy: RTO reduction via automated AI driven voice calls for COD verification and address updates
- Stores using it
- — Not detected yet
- Rating
- 5.0 / 5 5 reviews
- Price
- Free
- Launched
- December 2025 India
Screenshots
About Breeze Buddy
Buddy: RTO reduction via automated AI driven voice calls for COD verification and address updates
Breeze Buddy is an automated COD verification tool that uses voice AI to call customers, confirm their orders, and validate address details. It helps merchants reduce RTO by identifying genuine COD orders post purchase. Merchants can customize when and how calls are triggered and set their own retry logic. Breeze Buddy also provides an analytics dashboard to track call pickup rates, confirmation outcomes, and RTO impact. Install Breeze Buddy to automate COD verification at scale.
- Detects customer language and speaks in the same language automatically.
- Full control over calling window, retries, and scheduling rules.
- Captures detailed address changes from customers and updates them accurately.
Features
- Custom triggers
- Custom workflows
- Customer segments
- Customer tags
- Order processing
- Order tags
- Scheduled tasks
Shopify stores using Breeze Buddy
We haven't detected Breeze Buddy on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Breeze Buddy: FAQ
Buddy: RTO reduction via automated AI driven voice calls for COD verification and address updates
Yes, Breeze Buddy is free to use.
We haven't detected Breeze Buddy on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Breeze Buddy is built by Juspay Technologies PVT LTD, based in India, and launched in December 2025.
5.0 out of 5 from 5 reviews on the Shopify App Store.