Bad Customer

Identify problem customers before you ship.

Bad Customer helps you avoid shipping goods to customers who have a habit of charging back their purchases or make excessive refund requests. We say enough is enough. Bad Customer isn't like other anti-fraud tools. Most anti-fraud tools use algorithms to try to look for suspicious activity. We think the solution is much less complicated; we identify the "bad customers" by looking at their chargeback history with other sites.

• Identifies customers who have charged back on other sites.
• Flag orders to PO Boxes or when billing/shipping are in different states.
• Flag orders from customers who create multiple accounts.