Automate returns, refunds & exchanges to protect profits and delight customers.
- Stores using it
- — Not detected yet
- Rating
- —
- Price
- Free
- Launched
- August 2025 Vietnam
Screenshots
About Dotsy Returns & Exchanges
Automate returns, refunds & exchanges to protect profits and delight customers.
Dotsy is your all-in-one Shopify returns and exchanges app, built to help merchants simplify returns, automate refunds, and recover lost revenue. Create a branded returns portal that delivers a smooth, consistent customer experience while safeguarding profits. Automate Shopify exchanges, refunds, and store credits. Track every return in real time, prevent fraud, and turn returns into opportunities for upsell and repeat purchases.
- Branded Shopify returns portal for consistent customer experience
- Real-time tracking for every Shopify return from request to completion
- Multiple refund options: store credit, discount codes, or payments
- Automated Shopify exchanges to prevent fraud & recover lost revenue
- Seamless Shopify integration to boost efficiency & customer happiness
Features
- Analytics
- Automated approvals
- Automated refunds
- Custom branding
- Custom policies
- Customer blocklists
- Email notifications
- Exchanges
- Gift cards
- Gift returns
- In-store returns
- Manual refunds
- Multi-language
- Non-returnable items
- QR codes
- Refund management
- Replacements
- Return portal
- Return reasons
- Return tracking
- Return windows
- SMS notifications
- Shipping labels
- Stock updates
- Store credit
Dotsy Returns & Exchanges pricing
Free. Prices in USD; check the App Store for the latest.
-
Free
Free
- Basic refunds and exchanges
- Return analytics
- Refund to original payment method
- More at link below ↓
Shopify stores using Dotsy Returns & Exchanges
We haven't detected Dotsy Returns & Exchanges on a live Shopify store yet. We recognise the apps that leave a trace in a store's code; some apps run only in the admin or the checkout.
Detect apps on any storeFAQ
Dotsy Returns & Exchanges: FAQ
Automate returns, refunds & exchanges to protect profits and delight customers.
Yes, Dotsy Returns & Exchanges is free to use.
We haven't detected Dotsy Returns & Exchanges on a live Shopify store yet. Scan any store on ShopScan to see the apps it runs.
Dotsy Returns & Exchanges is built by Dotsy, based in Vietnam, and launched in August 2025.