Returns Plus ‑ Australia Post

Optimise returns with Australia Post’s Returns Portal Plus.

Our integrated & fully customisable platform takes the hassle out of returns for your business and your customers. Automate your returns by setting custom rules for non-returnable items, returns windows, return locations and return approvals. Customers can organise their return in a few clicks and choose from a list of drop-off points to lodge their return. If you have an Australia Post parcel contract and receive more than 5,000 return parcels p/a you can be ready to go in two easy steps.

• Fully Customisable – Showcase your brand identity & persona
• Unrivalled Network – Leverage Australia Post’s network of drop-off points
• Printer-less Returns – At Post Offices or Retail Partners
• Order Integration – Know which items in the order customers want to return
• Non-returnable items – Create custom rules for non-returnable items